Returns and Exchanges

Returns, Exchanges & Store Credit

We hope you love everything you buy from White Lotus Boutique. If something isn't right, here's how returns work.

Store credit. Online purchases can be returned for store credit within 14 days of receiving your order. Your credit can be used online at whitelotuswoman.com or in any of our stores. We do not offer refunds to your original payment method.

Size exchanges. We offer size exchanges only, and only if your size is available. If it isn't, we'll issue store credit instead.

How to start a return or exchange

  1. Email Angela at angela@whitelotuswoman.com with your order number and the item you'd like to return or exchange.
  2. Wait for your return to be approved. Please don't mail anything until you hear back from us. Returns sent without approval may not be accepted.
  3. Once approved, mail your item to: White Lotus Boutique, 2276 South University Drive, Davie, FL 33324. You'll need to buy a return shipping label from the carrier of your choice.
  4. Once we receive and check your item, we'll email you your store credit code, or ship your new size.

Condition. To be eligible for a return, items must be:

  • In the same condition you received them: unworn, unused, and unwashed
  • With all original tags attached
  • In their original packaging
  • Sent back with a copy of your receipt (your order confirmation email or packing slip)

We can't accept items with makeup or deodorant marks, perfume, pet hair, smoke smell, or stains of any kind.

Final sale items (cannot be returned or exchanged)

  • Items bought at 30% off or more, and anything in a Sale category
  • Flash sale and BOGO (buy one, get one) sale items
  • Jewelry, handbags, accessories, leggings, bodysuits, pajamas, makeup, undergarments, and athletic wear
  • Anything marked FINAL SALE on the packing slip

Packing your return. Please wrap items neatly to protect them. Shoes must go back in their original shoe box, shipped inside another box. Shoes returned with a label stuck directly on the shoe box, or sent in a bag, will have a 20% restocking fee taken from your store credit.

Damaged or wrong item? Please check your order when it arrives and email us right away if anything is damaged, defective, or not what you ordered. We'll make it right.

Questions? Email angela@whitelotuswoman.com. Angela reads every message.